Blue Jobs Terms and Conditions

1.ACCEPTANCE OF TERMS

By accessing, registering with, communicating through, or using Blue Jobs, whether through the website, WhatsApp, mobile device, social media, email, or any related service, you agree to be bound by these Terms and Conditions.

If you do not agree to these Terms, you may not use Blue Jobs.

2.NATURE OF THE SERVICE

Blue Jobs is a platform designed to connect workers and employers.

Blue Jobs merely provides a platform through which employers and workers may connect.

3.NO GUARANTEE OF EMPLOYMENT

Registration on Blue Jobs does not guarantee that work will be offered or obtained.

4.WORKER INFORMATION AND AVAILABILITY

Blue Jobs does not verify, warrant, or guarantee a worker's skills, qualifications, experience, licences, certifications, identity, criminal history, honesty, or workmanship. Information about workers is supplied by the workers themselves, and it is the employer's responsibility to satisfy themselves as to a worker's suitability before engaging them.

Availability is different. Before an employer is charged, Blue Jobs contacts each worker about the specific job and only presents workers who have confirmed, in response to that job, that they are available and willing. This confirmation is made by the worker from their own WhatsApp number at the time of selection.

Blue Jobs confirms a worker's availability at the time of selection only. Blue Jobs does not guarantee that a worker remains available after their contact details are released to the employer. Once contact details are released, arranging and completing the work — including confirming continued availability — is a matter between the employer and the worker.

Where a worker's profile displays “SA ID Number Provided,” this indicates only that a number was supplied and passed a basic format and checksum check. It does not confirm that the number was issued by the Department of Home Affairs, that it belongs to the worker who supplied it, or that the worker is a South African citizen, permanent resident, or otherwise legally entitled to work in South Africa. Employers must not rely on this status as confirmation of identity, citizenship, immigration status, or work eligibility.

Employers are solely responsible for conducting any checks they consider necessary before engaging a worker.

5.NO GUARANTEE OF EMPLOYERS

Workers engage with employers entirely at their own risk.

6.PAYMENT RESPONSIBILITY

All payment arrangements are solely between workers and employers.

Blue Jobs shall not be liable for non-payment, underpayment, delayed payment, disputed payment, or any payment-related loss.

7.EMPLOYMENT RELATIONSHIPS

Any employment relationship created through Blue Jobs exists solely between the worker and employer.

Blue Jobs is not a party to such agreements and assumes no responsibility arising from them.

8.USER INFORMATION

Users are responsible for ensuring all information provided is accurate, truthful, and current.

Blue Jobs reserves the right to suspend or remove accounts without notice.

9.TRUST SCORES, RANKINGS AND MATCHING

Blue Jobs may use automated systems, algorithms, ratings, trust scores, response history, availability history, activity levels, profile completeness, employer feedback, worker feedback, location data, or other factors to determine visibility, rankings, recommendations, and matches.

Blue Jobs is not required to disclose how these systems operate.

Users acknowledge that rankings and visibility may change at any time.

Blue Jobs makes no guarantee that any user will appear in search results, recommendations, or employer matches.

10.RESPONSE TRACKING AND GHOSTING

Failure to respond to messages or repeated failure to honour commitments may result in reduced visibility, lower trust scores, temporary suspension, or permanent removal from the platform.

11.REVIEWS, RATINGS AND FEEDBACK

Employers and workers may provide feedback regarding their experiences.

Blue Jobs may display ratings, trust indicators, badges, activity status, reliability indicators, or similar information.

Blue Jobs is not responsible for the accuracy of feedback provided by users.

12.SAFETY

Users are responsible for their own safety and should exercise appropriate caution when engaging with others.

13.LIMITATION OF LIABILITY

Users use the platform entirely at their own risk.

14.PLATFORM AVAILABILITY

Blue Jobs may suspend, modify, restrict, or discontinue services at any time.

15.COMMUNICATION CONSENT

Users may opt out of marketing communications where applicable.

16.PRIVACY AND POPIA

Blue Jobs will process personal information in accordance with applicable South African law, including the Protection of Personal Information Act (POPIA).

Users consent to the collection, storage, processing, and sharing of information reasonably required to operate the platform.

Blue Jobs may transfer personal information outside the borders of South Africa where reasonably necessary to operate the platform, including to service providers located in other countries. Blue Jobs will only do so where the recipient is subject to laws, binding corporate rules, or agreements providing a level of protection substantially similar to POPIA, or where the user has consented to the transfer.

Blue Jobs takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, interference, modification, or disclosure, in line with its obligations under POPIA.

Blue Jobs retains personal information for as long as reasonably necessary to fulfil the purposes described in these Terms or to comply with legal obligations, after which it will be deleted or de-identified.

In the event of a data breach reasonably believed to have compromised personal information, Blue Jobs will notify the Information Regulator and affected users as required by POPIA, as soon as reasonably possible after becoming aware of the breach.

Where the automated systems referred to in Section 9 are used to make decisions that materially affect a user, users may contact the Information Officer to request information about the basis of such a decision, in accordance with their rights under POPIA.

For any queries regarding your personal information, or to exercise your rights under POPIA, please contact admin@bluejobs.co.za.

17.ADVERTISING AND PROMOTED LISTINGS

Blue Jobs makes no representation regarding advertised products, services, employers, or workers.

18.INTELLECTUAL PROPERTY

No user may copy, reproduce, distribute, modify, reverse engineer, scrape, extract, sell, licence, or exploit any part of Blue Jobs without prior written permission.

19.COPYRIGHT NOTICE

Copyright © Blue Jobs. All rights reserved.

All content, software, databases, text, graphics, logos, designs, source code, images, documents, workflows, and platform functionality are protected by South African and international copyright laws.

Unauthorised copying, reproduction, distribution, publication, modification, or commercial use is strictly prohibited.

20.INDEMNITY

21.TERMINATION

Blue Jobs may suspend or terminate any account at any time, with or without notice, for any reason deemed appropriate.

22.CHANGES TO THESE TERMS

Blue Jobs may amend these Terms at any time.

Continued use of the platform constitutes acceptance of any updated Terms.

23.GOVERNING LAW

These Terms shall be governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of the courts of South Africa.

24.REFUND POLICY

When you purchase a worker's contact details, you are paying for the release of a contact who has confirmed, from their own WhatsApp number and in response to your specific job, that they are available and willing at the time of selection. Because the worker confirms by replying from that number, the number is proven to be working. This contact is delivered in full the moment the details are released to you, and once released it cannot be returned. For this reason, all sales are final.

Refund requests must be submitted to support@bluejobs.co.za within 7 days of payment. Blue Jobs will assess each request against the categories above and reserves the right to decline requests that fall outside them.